From employee visas and Emirates ID to trade-licence renewals, labour filings and document attestation, we prepare your submissions and coordinate with the relevant UAE authorities — so your team can focus on the business, not the paperwork.

A licensed UAE corporate-services provider and DNFBP-registered advisory firm, based in Abu Dhabi’s Etihad Towers.

Authorities we coordinate with

ICP · MOHRE / Tasheel · MOFA · GDRFA · DET / ADDED

  • MOHRE / Tasheel — Labour matters — work permits, contracts, Tawjeeh
  • ICP — Emirates ID, entry permits and residence visas
  • GDRFA — Residency in Dubai
  • Economic depts — Trade licences — TAMM (AD), DET (Dubai), free zones
  • MOFA — Document attestation

What working with TRUVIS gives you

Single point of contact

One licensed, accountable point of contact for every UAE authority — federal and emirate.

Every deadline tracked

Every licence, visa and permit renewal date monitored so nothing lapses while you are busy.

Prepared properly

Applications reviewed to the standard each authority expects before anything is lodged.

Costs set out clearly

Fees and scope confirmed in writing before anything proceeds — no surprises.

What we handle

Trade licence & corporate transactions

  • Establishment cards, trade-licence renewals, activity amendments
  • Share transfers and changes to company records
  • Prepared and lodged with the relevant economic department or free-zone authority
  • Renewal dates tracked so the licence does not lapse

Employee visas & labour compliance

  • Work permits and labour contracts through MOHRE and Tasheel
  • Entry permits, medical testing, Emirates ID and residence visa issuance through ICP and GDRFA where applicable
  • Labour-orientation steps such as Tawjeeh where required
  • Coordinated sequence so onboarding does not stall

Family & personal residency

  • Sponsorship of dependants including spouse, children and eligible parents
  • Domestic-worker visas handled alongside residency where needed
  • Long-term residency routes such as Golden Visa eligibility guidance
  • Authority assesses eligibility and decides the outcome

Document clearing & attestation

  • MOFA attestation and notarisation
  • Certified legal translation
  • Tenancy registration such as Ejari and Tawtheeq
  • Supporting documents prepared for visa, licensing and banking processes

An outsourced PRO retainer versus an in-house hire

Outsourced (TRUVIS) In-house PRO
Team & knowledge A team that works across departments and stays current with procedures. A single permanent hire’s individual knowledge and availability.
Overhead No recruitment, salary or management overhead of a permanent hire. Recruitment, salary and management of a permanent hire.
Often suited to Many SMEs prefer this arrangement. Companies with very high, continuous transaction volumes.

How it works

  1. Consultation & scope. A short consultation maps your licences, headcount, visas and renewals, and flags anything to correct first.
  2. Document preparation. We prepare and review the documentation to the standard each authority expects before anything is lodged.
  3. Submission. We submit your case to the relevant authority and act as your single point of coordination.
  4. Tracking. We follow each transaction through the authority to a decision and keep you updated.
  5. Delivery & renewals. We return the issued document or updated record, with the next renewal already noted.

Who this is for

  • Employee visas, Emirates ID & labour filings — without tying up an internal hire
  • Licence and visa renewals across one or more emirates
  • Newly licensed companies setting up their first employee and dependant visas
  • SMEs weighing an outsourced PRO retainer against a full-time in-house PRO
  • Families coordinating dependant sponsorship or a long-term residency application
  • International businesses needing a licensed, accountable UAE government partner

Credentials

  • Licensed corporate-services provider, DNFBP-registered
  • Costs confirmed in writing before any work proceeds
  • Accountable, regulated firm — not an informal intermediary
  • Based in Etihad Towers, Abu Dhabi · supporting clients across the UAE

Questions we are asked

What does a PRO actually do?

A PRO (Public Relations Officer) handles a company’s transactions with UAE government departments — preparing and submitting applications, following them through the relevant authority, and keeping licences, visas and permits valid as they come up for renewal. TRUVIS performs this coordination on your behalf; the authority processes and decides each transaction.

Does TRUVIS issue visas, Emirates IDs or licences?

No. TRUVIS prepares, submits and follows up on applications and coordinates with the relevant authorities and their service centres. The licence, visa, Emirates ID or permit is issued by the competent government authority, which also decides the outcome. We are a licensed corporate-services provider, not a government body or an official government channel.

Can TRUVIS handle government transactions in both Abu Dhabi and Dubai?

Yes. We support clients across the UAE. Federal channels such as MOHRE/Tasheel, ICP and MOFA apply nationwide, while some channels are emirate-specific — for example Abu Dhabi’s TAMM and Tawtheeq, or Dubai’s DET, GDRFA and Ejari. We coordinate with the channel relevant to your emirate and activity.

Is it better to outsource PRO services or hire an in-house PRO?

It depends on how much government admin you have. An outsourced arrangement gives you a team that works across departments and stays current with procedures, without the recruitment, salary and management overhead of a permanent hire — which many SMEs prefer. Companies with very high, continuous transaction volumes sometimes justify an in-house PRO. The initial consultation helps you weigh the two for your situation.

How long do government transactions take?

Timelines vary by authority, transaction type and how complete the documents are. We give you a realistic expectation at the outset and prepare submissions thoroughly to prevent avoidable delays, but processing times and approvals are determined by the authority — we do not promise a specific date or guarantee an outcome.

Can TRUVIS help with the Golden Visa or long-term residency?

Yes. We advise on whether a long-term route such as the Golden Visa is likely to fit your circumstances and coordinate the application with the relevant authority. Eligibility is assessed and the visa is granted by the authority, not by TRUVIS, so we do not guarantee approval.

Get a written recommendation

Answer a short set of questions in the free TRUVIS Hub assessment and receive a written jurisdiction brief, or request a consultation with a TRUVIS advisor.

Related guides

General information, not legal, tax or financial advice. TRUVIS INTERNATIONAL SERVICES is a licensed Corporate Service Provider in Abu Dhabi. Approvals are decisions of the relevant authorities and institutions.